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If you're experiencing a problem with Storybuilder,
please fill out and submit the following service
request form. You may also want to check out some
known problems.
For suggestions, or requests for improvements, please use our
suggestion form.
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| When you submit your service request report, it will be
entered into our database for tracking purposes. Periodically we will
post notices regarding service requests reported by our users in the
Known Problems section of this page, and tips
or workarounds on the FAQ page.
Please be as specific as possible when describing the problem.
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The following is a list of some known problems with
Storybuilder 10u; we are working to correct them A.S.A.P.
- In version 10u2 "Make root" command destroys all pathways so do not use (and if
you do, dont save)
- Cancelling during "Save As" loses unsaved changes
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