This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Q. How do I obtain the latest Storybuilder?

 A. Go to the Home page and download and fill in a user declaration

A. Yes

A. Check with the system administrator. Storybuilder program creates a temp file in the program directory when it opens. Storybuilder also creates a temp file in the program directory when it opens or creates a Storybuild file (.sb extensions).  You can customise where to store temp files.  Contact support for instructions on how to do this.

A.  It is free, along with the data, wherever you are in the world

A.  Ministry of Social Affairs & Employment (Kingdom of the Netherlands). All
rights regarding any changes to the original form of the Storybuilder program are retained by White Queen BV

Q. Why can't I see the path list?

A.  You probably have a low resolution screen. Request the latest version from help@storybuilder.eu 

A.  Yes.  Use the blank template file to enter you own data.  Request the latest version from help@storybuilder.eu if you do not have it already.

A.  This is resolved in v.43.  However it may also be that you have blocked content. Right click on the helpfile name storybuilder.chm and check properties on the list you see .  IF you get a security message and an unblock button, click on unblock.

Q.  Can I use Storybuilder it in my company?

A. Yes, but you cannot resell it or the data or pass the download link on to someone else.

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