F.A.Q.

 

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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.


   

Q. How do I obtain the latest Storybuilder?

 A. Go to Downloads

 

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Q. Will it run with Windows Vista?

A. Yes

 

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Q. I don't seem to have the required permissions to run it. What can I do?

A. Check with the system administrator. Storybuilder program creates a temp file in the program directory when it opens. Storybuilder also creates a temp file in the program directory when it opens or creates a Storybuild file (.sb extensions).  You can customise where to store temp files.  Contact support for instructions on how to do this.

 

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Q. What does it cost?

A.  It is free.  If you want to have the accident data you need to fill out a form that will be supplied to you if you are a potential bona fide user

 

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Q. Who owns Storybuilder?

A.  Ministry of Social Affairs & Employment (Kingdom of the Netherlands). All
rights regarding any changes to the original form of the Storybuilder program are retained by White Queen BV.

 

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Q. Why can't I see the path list?

A.  You probably have a low resolution screen.  Download version 2.0.43

 

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Q. Can I put in my own accidents

A.  Yes.  Ask to receive the accident data set then use the structures to enter you own data.  You can do this by deleting all the existing accidents or by making an event box through which all your company events pass.  For dedicated help email help@storybuilder.eu 

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Q.  I can't see the help contents. F1 doesn't work either

A.  This is resolved in v.43.  However it may also be that you have blocked content. Right click on the helpfile name storybuilder.chm and check properties on the list you see .  IF you get a security message and an unblock button, click on unblock.

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Last modified: 01/22/10.